IS

Fader, Peter

Topic Weight Topic Terms
0.227 data used develop multiple approaches collection based research classes aspect single literature profiles means crowd
0.156 competitive advantage strategic systems information sustainable sustainability dynamic opportunities capabilities environments environmental turbulence turbulent dynamics
0.144 performance firm measures metrics value relationship firms results objective relationships firm's organizational traffic measure market
0.122 online users active paper using increasingly informational user data internet overall little various understanding empirical
0.101 intelligence business discovery framework text knowledge new existing visualization based analyzing mining genetic algorithms related

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Padmanabhan, Balaji 1 Zheng, Zhiqiang (Eric) 1
business intelligence 1 competitive intelligence 1 competitive measures 1 NBD/Dirichlet 1
probability models 1

Articles (1)

From Business Intelligence to Competitive Intelligence: Inferring Competitive Measures Using Augmented Site-Centric Data. (Information Systems Research, 2012)
Authors: Abstract:
    Managers routinely seek to understand firm performance relative to the competitors. Recently, competitive intelligence (CI) has emerged as an important area within business intelligence (BI) where the emphasis is on understanding and measuring a firm's external competitive environment. A requirement of such systems is the availability of the rich data about a firm's competitors, which is typically hard to acquire. This paper proposes a method to incorporate competitive intelligence in BI systems by using less granular and aggregate data, which is usually easier to acquire. We motivate, develop, and validate an approach to infer key competitive measures about customer activities without requiring detailed cross-firm data. Instead, our method derives these competitive measures for online firms from simple "site-centric" data that are commonly available, augmented with aggregate data summaries that may be obtained from syndicated data providers. Based on data provided by comScore Networks, we show empirically that our method performs well in inferring several key diagnostic competitive measures-the penetration, market share, and the share of wallet-for various online retailers.